ParaTech presents a unified customer complaint management system that allows complaints to be linked to product data, corrective actions, and risk analysis, ensuring completion of actions and proactive issue management.
With a disconnected system, bringing in the right stakeholders and efficiently managing content and data is difficult, causing delays in response and leading to a lag in identification of nonconformance and safety issues. If not addressed promptly, these delays can cause critical safety issues, customer frustration, and significant revenue losses.
Responsive best design, easy to use on any device (Mobile, Tablet & Computer), Includes free training, 24/7 technical support, no long-term commitment and no hidden fees.
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